- Make and receive calls from Pipedrive: You will be able to make or receive calls directly from your web browser.
- One-click dialing: Call your contacts from Pipedrive with a single click from the phone number link or by selecting the netelip calling app.
- Inbound Call popups: When you receive a call in Pipedrive you will identify the name of the contact with their customer file.
- Direct and indirect forwarding to phone numbers: Forward all calls directed to your phone to a different number, previously programmed, inside the national territory or to international numbers.
- Compatible with call queues and IVR: Automatically routes calls and receives calls according to a defined strategy. Inbound calls will be "queued" listening to on-hold music and a customizable voice-over.
- Record call details: Once the call is finished and answered, it will be recorded in the contact's activities. If you have contracted call recordings together with vDrive, the call recording will also be recorded.

Communicate with leads

Automate my pipeline and data

Manage my accounts

netelip

Nimbata is a leading call tracking software helping marketers to track and improve their call performance by providing key insights that drive smart optimizations. Nimbata’s users have access to 30+ marketing & call reports, AI call tracking features like call summaries & keyword spotting, and 15+ integrations.

In just a few seconds, you can set up your Pipedrive integration and automatically send call insights with your very first call. Here are some things you can do with the Nimbata + Pipedrive integration:

- Automatically create new contacts
- Update Pipedrive’s data with new caller insights from callers’ information like caller name to attribution like the campaigns that generated the call
- Create custom Pipedrive fields to match with Nimbata’s fields like conversation transcriptions or tags
- Calculate lead scores within Pipedrive based on caller behavior, web visits, and attribution.

💡 Note: You can also use Nimbata’s intuitive automation builder to maintain quality within your CRM by sending only valid calls as contacts.

Qualify my leads

Nurture my leads

Manage contracts

Other use cases

Nimbata

NUACOM is a modern cloud phone system equipped with all the features your sales and customer service teams need.

Our integration with Pipedrive provides your team with the ability to make calls directly from the Pipedrive interface. Our “Click-to-call” feature empowers your sales team to make more calls with less effort while also eliminating misdialing.

Call recordings are available for download directly from Pipedrive with the click of a button.

Call logs are saved on the contact's page for future reference.

Notes can be added to a call's activity.

Support my customers

NUACOM

With Onoff Business, there's no need for a second device, SIM card or yet another mobile contract.
Make and receive calls, send SMS, receive voicemails and synchronize your contacts from the Onoff Business mobile or web application.

Set up the Pipedrive <> Onoff integration to:

- Automatically **log all interactions** with your users (calls, SMS, VM) in Pipedrive

- Never be caught off guard with the **enhanced callerID**:  Sync your CRM contacts with Onoff Business and always know who is calling. Provide the best customer experience from the get-go!

- Get more from Pipedrive **reports**: Use call outcomes, SMS, notes and activities to have more insights into your team's performance.

Onoff Business

The OpenMoves Connector links Pipedrive to OpenMoves, an award-winning email marketing platform.

With data synchronization and campaign reporting, the connector’s two-way sync keeps communication with your contacts up to date and ready to go. Contacts are synchronized in OpenMoves as they are added, updated or deleted from your Pipedrive account. OpenMoves reports email campaign activity back to your Pipedrive account to track engaged contacts that read emails and visit your website. Unsubscribed contacts are reported in your Pipedrive account, so you can effectively manage cold leads.

You can even customize your settings. Choose the contact information you want to see in your OpenMoves account. All contact fields (even custom fields) can be synced to OpenMoves for segmenting and personalizing your email campaigns.

OpenMoves Connector

PersistIQ is a free email automation platform for sales, marketing and other personalized outreach.

We think the market needs to change and that teams should stop overpaying for email automation software.

Send a batch of personalized emails to contacts, run A/B tests, create a long-term multi-step sequence and track all the necessary analytics.

Add contacts to email campaigns directly from Pipedrive. Our integration allows you to add contacts from Pipedrive to PersistIQ, an email automation tool designed for small businesses and used by over 600+ teams. Easily automate personalized emails and campaign sequences.

PersistIQ

Connect with your Pipedrive contacts using SMS and WhatsApp channels. Initiate conversations using WhatsApp and SMS. 

Extension features:

- Send messages to contacts

From the dropdown menu on the right corner, select any contact from the people/organizations module and click on "Send Pinnacle SMS/Contacts." Enter your message or select your approved template. Click on "Send SMS" or "Send WhatsApp" to send the message.

- Send bulk messages to contacts and deals

Select the contacts you wish to send messages to and click on "Send PinnacleMessage" from the dropdown menu. Choose your sender ID. Enter a message or select the template. Send the bulk message.

- Create and edit templates

Select "Add New Template option" and create templates. You can also edit or delete the created templates.

- View conversation history from within Pipedrive 

The history of all your sent messages from Pipedrive using pinnacle can be viewed under the "Notes" section of contacts and deals.

Attract new leads

Pinnacle Integration for Pipedrive

Quickdialog is an AI powered messaging platform that allows brands to engage, support and market to their customers via messaging channels including WhatsApp, Messenger and Live Chat. 

**WhatsApp Campaign Manager**

Design, personalise and send rich media enabled WhatsApp Messages to your Pipedrive customers at scale or individually, and enjoy engagement rates of + 90%

**AI powered customer support**

Manage conversations from WhatsApp, Messenger, Live Chat and email from one platform, and leverage AI to support your agents.

The Quickdialog-Pipedrive integration allows you to manage conversations across all messaging channels through one shared inbox and update Pipedrive accordingly.

1. **Create Leads** in Pipedrive from messaging apps and email directly from Quickdialog (either automatically or manually)

2. **Update contacts and activities**  in Pipedrive automatically from Quickdialog

3. Gain **full context**  of every conversation without switching between tools

Quickdialog

Re:amaze Live gives your team unparalleled insights into your site and app activity. Allow everyone on your team to browse through a list of active customers, see what they're doing, where they're from and contact them with targeted one-on-one messages.

Build your self-help center with Re:amaze FAQ and host it on its own domain or embed it within the Re:amaze Chat or inside your site or app. Re:amaze FAQ is fully customizable to fit the needs of your brand.

Pipedrive integration features:

View Pipedrive contacts and deals from within Re:amaze conversations
Other Features:

- Customer satisfaction surveys
- Multi-brand management
- CRM and contact management
- Team collaboration and staff notes
- Event tracking
- Automated workflows
- Customizable email templates
- Automatic collision detection
- Notifications, tags and filters
- Response templates
- Conversation permalinks
- Autoresponders
- Roles and permissions
- Advanced reporting
- Plug-and-play embed builder
- iOS and Android apps

Re:amaze

REVE Chat is an AI-enabled live chat and customer engagement platform providing real-time interactions via websites, mobile and messaging channels. 

We set you up with a  complete suite of tools to convert more sales, automate lead generation and provide online support for your customers.

Key Benefits of REVE Chat:

1. Talk to your customers while they are on your website, on Facebook or while they use your apps. With this real-time support, you will increase your close rate. Use video chat, co-browsing and live chat tools to lead personalized conversations with your customers. Improve their satisfaction and your conversion rate at the same time.
2. Engage with prospects via AI chatbots and automate your leads. “24x7.” is REVE Chat’s enterprise chatbot solution that helps capture leads, qualify them and book meetings.

REVE Chat's powerful features include:

- Video Chat: Have face-to-face conversations with your customers on your website or in your app
- Co-browsing: Assist your customers in real-time to close more deals
- Website Live Chat: Talk to your website visitors  with a live chat application while they browse your website
- Chatbots: Automate lead qualification and sales conversation with bots
- Meetings: Increase sales conversions by allowing your website visitors to book meetings right from your website’s chat widget
- Lead routing: Create routing rules to assign your chat conversations to the right sales team to improve your sales cycle

REVE Chat - Live Chat Software & Chatbots

SignalHire extension for Pipedrive allows you to easily find emails and phone numbers for your prospects or leads on LinkedIn and export them directly to your Pipedrive account. It can also be used to update contact info for your current leads

SignalHire

Gone are the days of using multiple applications to provide an all-in-one integrated VoIP solution within your CRM. Increase your business's productivity all while saving time and money with Fusion. Get rid of your Power Dialer, SMS/MMS application, scheduling software, automation software, and activity logging application. We can provide all of this to you at a similar if not better price than what you are currently paying for your telecommunication needs. 

Fusion surpasses the industry standard and is a seamlessly integrated VoIP to CRM application, and we are happy to serve the Pipedrive community. Take advantage of the forward-thinking features Simplii has to offer today.

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